‘EllenorLions is a wonderful service that has provided top quality care to thousands of seriously ill people. It’s a fantastic organisation, full of amazing people and deserves all the support the local community can give it’


Watch their performance at EllenorLions

EllenorLions @ Home

We offer specialist care at home with regular contact by specialist nurses and doctors to assess and address patients’ and carers’ needs and problems. We do this with the support of GPs and other health and social care services. We are committed to offering support 24 hours a day, 365 days a year to ensure the needs are met where possible.

The team consists of a Lead Nurse, Advanced Nurse Practitioner, Palliative Care Nurse Specialists, Specialist Palliative Care Support Nurses and administrative staff.

The Palliative Care Nurse Specialists are experienced nurses who have had training in managing complex symptoms such as pain. They are able to make decisions independently, but will refer to a doctor when necessary. They help patients and their families deal with the changes that they are facing as their illness progresses.

They work alongside GP’s and community nurses, advising and supporting them in patient care. They will communicate with other health professionals involved in providing care, for example a consultant. They also refer patients for help from other agencies such as social services, dieticians, physiotherapists etc.

The team of Specialist Palliative Care Support nurses provide support in the home for short periods to support personal care and relieve family or friends during the day or sometimes at night.

The Palliative Care Crisis Support Team provides a 24/7 rapid response service in the home, in a crisis situation, for people at the end of their life; and for their families.

There is a 24 hour advice helpline for patients, relatives, carers and health professionals for problems that cannot wait until office hours. These office hours are 9am-5pm every day except bank holidays when there is reduced office time and the on call service is available.

Mon-Friday 9am-5pm: 01474-538508

Mon-Friday 5pm-9am, weekends, bank holidays: 01474 535788



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Providing hospice care across West Kent and the London Borough of Bexley.
Our registered office address is EllenorLions Hospice, Coldharbour Road, Northfleet, Kent DA11 7HQ EllenorLions Hospices is a registered charity (registered charity no 1121561) And a company limited by guarantee registered in England and Wales (company registration no 6302132).

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